Privacy Policy

Privacy policy

Ensuring the security of your personal information is a priority for us. Our Policy was developed as a commitment to your privacy and security. 

We adhere to the privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. This privacy policy covers the collection and use of data through our website www.ardyss.com.

We have taken great efforts to keep your information confidential and secure at all times within our system. If you have questions or concerns regarding this statement, please contact us at: customerservice@ardyssdigital.com

 

Our Privacy Policy is designed to help you understand how we collect, use and safeguard the personal information you provide us and to assist you in making informed decisions when using our site and our products and services.


Personal Information

Ardyss collects different types of personal identifiable information such as name, address, email address and phone number.

We send you sms and email notifications from time-to-time in order to let you know about any events or promotions that we may be running.

When you choose to place an order on our Ardyss website, we require you to provide your name, mailing address, billing address, email, phone number, credit card number and its expiration date. All of this information is necessary for us to complete the transaction and notify you of your order status.

We also collect third party personal information from customers, including their name, address, telephone number, email address, and credit card number and expiration date. This personal information is used to charge for product orders and ship products and for no other purposes.




Non-Personally Identifiable Information Collected Automatically

Supplementation of Information

Testimonials/Product Reviews

We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, domain type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

In order to protect your account, we may on occasion supplement the personal information you submitted to us with information from third party sources. We use services from leaders in the industry to verify your identity, in order to prevent others from defrauding your account or the company.

If you provide us with a testimonial or product review, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.

For testimonials, we do obtain the customer’s consent prior to posting his or her name and video testimonial.

If you enter a comment in a public forum we are not responsible for the personal information you choose to submit in these comments.


How We Use Your Information

We may use your email address, mailing address and/or phone number to provide quality customer support or to reach you regarding order status, product or fulfillment issues and other customer service related activities.

We may use your email address, mailing address and/or phone number to contact you regarding new product offerings, special sales, newsletters, market research, and other aspects of your use in Ardyss.

If, however, you do not wish to receive such communications, you will not be contacted further, unless you place a product order. In that case, we will send you an order confirmation.


Information Sharing and Choice

We do not engage in the selling of the profile, contact, web usage habits, behavior, buying patterns, or demographic information of our customers, partners or users.

Agents/Service Providers

We use the information we collect about you to process orders, pay commissions and provide the best and most personalized service possible.

We use third parties such as a shipping company to fulfill orders and a credit card processing company to bill you for goods and services.

When you purchase a product and use our site, we will share your name, address, telephone number, and email address as necessary for the third party to provide that service.

These third parties are prohibited from using your personal information for promotional purposes or any other purpose aside from what is necessary to provide services to us.


Business Transition

In the event that Ardyss goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.




Legal Disclaimer

In addition to the circumstances described above, Ardyss may disclose or release information when we, in good faith, believe that doing so is reasonably necessary: (i) to comply with the law, judicial proceeding, court order, or legal process served on our Website; (ii) to enforce or apply the terms of User Agreement; or (iii) to protect the rights, property or safety of Ardyss, our users, or others.



Social Media Widgets

Our Websites includes social media features, such as the Facebook Like buttons and widgets, the Share button or any interactive mini-programs that run on our site.

These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.

Social media features and widgets are either hosted by a third party or hosted directly on our website.

Your interactions with these features are governed by the privacy policy of the company providing it.



Tracking Information

Log Files

Ardyss does not track users of the Ardyss website online activity over time or allow other parties to do this on ardyss.com.

Like most every web site, Ardyss records certain tracking information any time someone visits the site.

For every web page that is viewed, our web server records an IP address, the operating system, browser version and the name of the page that was viewed.

We use a third-party tracking service that uses tracking technologies to track non- personal information about visitors to our site.

This information is not linked to any specific user and is used in the aggregate to maintain, track performance and improve Ardyss.com.


Cookies

A cookie is a small piece of information that is stored by your browser on your
computer’s hard drive.

Ardyss.com uses cookies for the sole purpose of uniquely identifying our users and
securing their personal information.

We also use cookies to track your order process without requiring reentry or re-
verification of password or personal information on each page of the site.

Rather than storing this information on the Ardyss server, the cookie is stored in your
computer and is activated only when you visit the Ardyss site.

Your privacy and security are not compromised when you accept a cookie from the
Ardyss website.

No one can access the information except Ardyss.



Third Party Tracking Technologies

Data Retention

Email Policy

Some of our business partners use cookies and web beacons on our site. We do not have access or control over these third party trackers.

We will retain your information for as long as your account is active, as needed to provide you services and will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may use your email address provided to contact you regarding the following:

1 User Registration Status (including confirmation of account signup);

2 Order Status and Shipping Notification

3 Major changes to the website, addition of new products or services;

4 Promotional and marketing materials that we think you may find useful


Protecting Your Personal Information

Ardyss is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We place a priority on protecting your Personally Identifiable Information and take commercially reasonable measures to secure and protect such information.

Ardyss.com uses a secure sockets layer (SSL) to encrypt the transfer of sensitive information, such as your account password and billing information including credit card, from your web browser to our web server.

When you place an Order with us, you are given an opportunity to select if you wish to have your credit card numbers stored on our system.

Only the last four (4) digits of your credit card number will be displayed in your account.

Emails you send to us may not be secure unless otherwise told that security measures will be in place prior to your transmitting the information. For this reason, we ask that you do not send confidential information such as credit card numbers or account numbers to us through emails

The same SSL protocol also acts to authenticate the Ardyss Site and prevent unauthorized “hackers” from masquerading as any of our sites while you are logged in to your account. This is accomplished through a “digital certificate”, which is an unforgettable electronic “identity card”.


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, you can email us at customerservice@ardyssdigital.com


Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently.

If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.